The statistics reported in the Ghost dashboard for email opens is totally at odds with the numbers from Mailgun.
My newsletter has consistently had a 70% open rate and over the last few months, Ghost reports a 10-30% open rate, while Mailgun continues to report 70%+.
I’ve attached some examples below. Previously, when I would run ghost restart, it would sometimes bring the numbers closer into alignment, but that no longer seems to be the case.
Setup information
Ghost Version
Share which version of Ghost you’re using.
Using 5.36.0
How did you install Ghost?
Provide some details about your install of Ghost if you are self-hosting.
Self-hosting
Database type
MySQL 5.7 / MySQL 8 / SQLite 3 / Other
MySQL 8