Subscription Magic link not sent to Mailgun

Memberships & subscriptions
1

I have the Following version installed :
The version of ghost is: Ghost Version: 3.12.1
Theme is : Nurui : Version 2.2.1
Testing Browsers : Chrome and Safari

Website address is : https://techfastly.com

Everything else works with Mailgun integration except the subscribe feature.

Below is the log file for your reference . The magic link post is created as below( in bold in logs ) , but it does not go to Mailgun .

What can be the reason ?

Or is there a turnaround to get this working. Any support in terms of resolving this will be appreciated

The Ghost log is as below

2020-05-01 12:53:45] INFO “GET /” 200 768ms
[2020-05-01 12:53:45] WARN Cookie ghost-members-ssr not found
[2020-05-01 12:53:45] WARN Cookie ghost-members-ssr not found
[2020-05-01 12:53:45] WARN Cookie ghost-members-ssr not found
[2020-05-01 12:53:45] WARN Cookie ghost-members-ssr not found
[2020-05-01 12:53:45] INFO “GET /assets/js/ityped.js?v=4ec9e34e65” 200 24ms
[2020-05-01 12:53:45] INFO “GET /assets/js/global.js?v=4ec9e34e65” 200 30ms
[2020-05-01 12:53:45] INFO “GET /public/members.min.js/?v=4ec9e34e65” 200 37ms
[2020-05-01 12:53:45] INFO “GET /assets/js/index.js?v=4ec9e34e65” 200 40ms
[2020-05-01 12:53:45] INFO “GET /assets/css/screen.css?v=4ec9e34e65” 200 45ms
[2020-05-01 12:53:52] WARN Cookie ghost-members-ssr not found
[2020-05-01 12:53:52] INFO “GET /membership/” 200 139ms
[2020-05-01 12:53:52] WARN Cookie ghost-members-ssr not found
[2020-05-01 12:53:52] INFO “GET /assets/js/post.js?v=4ec9e34e65” 200 6ms
[2020-05-01 12:53:53] WARN Cookie ghost-members-ssr not found
[2020-05-01 12:53:53] INFO “GET /signup/” 200 30ms
[2020-05-01 12:54:02] INFO “POST /ghost/api/canary/members/send-magic-link/” 201 22ms
ghost-mgr@techfastly:/var/www/ghost$

2

I’m also on 3.12.1 and am having the same singular issue — the verification emails for new subscribers don’t get sent out (although the login email does get sent out when I’ve set myself up as a test user). This particular publication is set up on a sub-directory, although now I’m not so sure that that’s related to the issue.

Give me a couple of hours and I’ll update to 3.15.0 as well as try things out with Lyra.

3

Fantastic , will wait for your response on this. really appreciated .

4

I’ve just updated to 3.15.0 and that didn’t fix things. I also tried the publication with Lyra: although the login link email would send out, a verification email for a new subscriber wouldn’t (meaning it’s not something I’ve done via customisations to the theme I’m using). Doesn’t make sense.

Although I currently have no solution I’ll let you know when I make some progress. In the meantime, perhaps somebody else will chime in with an idea or something.

5

can we get someone answering this from ghost team ?

6

I just tried your signup form on your site and I received the confirmation email just fine :thinking:. Unless I’m missing something?

7

Really? I’ve updated my instance to 3.15.3, and it still doesn’t work (while sign-in magic link emails do in fact work). Sending you a DM momentarily on the chance that you’re interested in trying out your email address on this particular (in-development) site I’m finishing off.

8

I just tried your site (for the first time) and I too successfully received the verification email. Did you do something to fix things?

9

If anybody ever comes across this problem I managed to, ahem, “fix” the issue. Thanks to a comment by Fabien, I inadvertently realized that I didn’t have the “Allow free member signup” toggle activated :roll_eyes:

2 Likes
10

thanks everyone , @stromdeldt , that worked .